Open banking is expected to be the catalyst for a new industry of “personal financial management platforms” that will aggregate a full view of a customer’s financial position, regardless of who they bank with. This will allow consumers to find the best options for their situation at any given moment and not just at the point of origination. Open banking presents both a strategic risk, in complying with evolving regulations and maintaining your market position, and a disruptive opportunity. However, responding to Open Banking is about more than compliance. This session will delve into the likely impact of open banking on your customer experience.
